Salford Health Matters strikes GOLD
Thu 2014-12-04

Salford Matters receive their GOLD Pride in Practice award for delivering fully inclusive healthcare services to their patients.

Pride in Practice, delivered by The Lesbian & Gay Foundation, is a quality assurance support service that strengthens and develops a GP Practice’s relationship with their lesbian, gay and bisexual patients. Pride in Practice is delivered in Salford in partnership with Salford CVS, funded by NHS Salford CCG.

All our teams have received lesbian, gay and bisexual (LGB) awareness training. The training looks into why many LGB people are not comfortable in being ‘out’ to their GP and the prevalence and impact of a range of conditions/issues faced by LGB communities. The training provides practical steps the practice can take on in order to try and make LGB patients more at ease.

Kathy McGuirk, Pride in Practice manager said “It has been really uplifting to work with such enthusiastic practice teams. Robin (Contract Performance Manager) and Kate (Advanced Nurse Practitioner & Nursing Director) took a leading role in engaging with Pride in Practice. It is clear from meeting the staff that patient experience is at the heart of their work. The staff were eager to absorb any new information and ensure their LGB patients feel comfortable to be themselves and build a trusting relationship with their GP practice. A very well deserved GOLD award!”

We now received regular LGB resources such as safer sex packs, as well as information on specialist services, such as The LGF, same sex domestic abuse services and cancer support groups.

We are delighted that we achieved our Gold award. It has been a real pleasure to work with The Lesbian & Gay Foundation. We have learnt a lot from the process of accreditation and we are now much more confident in better meeting the health needs of gay, lesbian and bisexual people. At Salford Health Matters we are a social enterprise, we care passionately about the people we serve and we pride ourselves in providing accessible health services to all. This GOLD award provides us with valuable recognition of our open access.

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