We involve patients by a variety of methods: by weekly and annual surveys, the mystery shopper scheme and our quarterly patient forums. We compile an annual report to advise what lengths we undertaken to engage with our patients and it can be read by clicking here.
We also report on our patient involvement to NHS England, and that report can be read by clicking here.
Of course, if you do not feel involved enough, email email@example.com to ask about becoming a Mystery Shopper or attend our quarterly patient forums. The next ones are due in May 2014 and will be publicised throughout the practices