Friends and Family Test 22nd June 2015
Mon 2015-06-22

Friends and Family Test

On a weekly basis, text messages are sent out to our patients who have either attended for a face to face appointment or who have had a telephone consultation with one of our clinicians to ask whether or not they would recommend our surgeries to their friends and family.


These responses are collected at the end of each week and are used to score each of our surgeries. Scores range between -100 (no one would recommend us) and +100 (everyone would recommend us).


SHM's scores for week beginning the 22nd June 2015 can be found by following the link below.


pdf file Friends and Family Test Scores w/c 22.06.2015
( 312.97KB )